Frequently asked questions
Answers for your next KHAOS order.
Orders and shipping
Orders are usually prepared within 48 hours. Tracking is sent after dispatch.
Use the tracking link in your dispatch email. It may take time to activate.
Yes. Delivery timing varies by destination and is shown at checkout.
Contact us immediately. Changes are only possible before dispatch.
Returns and exchanges
Products can be returned within 120 hours of order delivery. Items must be unused, unwashed, and free from any wear or tear. Please contact us within 120 hours to initiate a return. Refunds are issued as store credit after deducting applicable shipping and handling charges.
Please choose correct size according to yourself with the help of size chart given below every product. Size can be exchanged after some extra charges (shipping+handling charges)
Message support with your order number and reason for return within 120 hours.
Worn, washed, damaged, altered, or untagged items cannot be accepted.
Products and sizing
Check each product's size chart given below the product before choosing.
Yes. Send the product name and preferred fit for measurement help.
Screens and lighting can cause small colour differences.
General questions
Use our website contact details or message us through Shopify Inbox.
Available methods are shown securely at checkout and can vary by location.
Contact our team with your details and proposal for collaboration enquiries
Contact on Instagram for faster response.