Frequently asked questions
Answers for your next KHAOS order.
Orders and shipping
Orders are usually prepared within 48 hours. Tracking is sent after dispatch.
Use the tracking link in your dispatch email. It may take time to activate.
Yes. Delivery timing varies by destination and is shown at checkout.
Contact us immediately. Changes are only possible before dispatch.
Returns and exchanges
Return requests must be raised within 7 days. Items must be unworn, unwashed, and tagged.
Please choose correct size according to yourself with the help of size chart given below every product. Size can be exchanged after some extra charges (shipping+handling charges)
Message support with your order number and reason for return within 7 days.
Worn, washed, damaged, altered, or untagged items cannot be accepted.
Products and sizing
Check each product's size chart given below the product before choosing.
Yes. Send the product name and preferred fit for measurement help.
Screens and lighting can cause small colour differences.
General questions
Use our website contact details or message us through Shopify Inbox.
Available methods are shown securely at checkout and can vary by location.
Contact our team with your details and proposal for collaboration enquiries
Contact on Instagram for faster response.